Role:
UX designer
My goal in Olive is to motivate users to find a workout routine that works for them. With the Olive app, users are able to pick an animated workout buddy as a workout partner. Users can set up appointments with different experts, personalize their workouts, and record their activities. I want users to work with the body they have to reach for the body they want. With Olive, I want users to think and feel: "Fitness my way!". I will be covering the following process to address the problem statement:
Duration:
July 13, 2023- Ongoing
Tools used:
Pen, Paper, Canva, Usability Hub, Zoom, Figma
Research
Ideations
User Testing
My takeaway
Problem Statement:
A busy user needs a way to stay active because it would improve their health. We will know this to be true when we see constant user activities in our date.
Empathize to Define
I surveyed 20 people anonymously and interviewed 4 users to understand their daily routines, how they feel about being active, and what motivates them to stay active. After analyzing the results, I found out about the average person's daily routine and their difficulties with exercising. Writing the research goals helped me with creating questions for the user research. The most intriguing finding was that 50% of the users were unsure about the workout routine they should follow, users were open to getting input from experts, and 55% of the users would like to have the option to workout with other people.
Using the survey and interview, I created two personas to find out what features I would implement on the app and website. Bob will be the persona for the mobile app. The mobile app will be designed to address his needs and for his convenience.
Checkout Maria, the persona for the web app:
User Story:
As a working individual, I want to record my activities, so that I can keep track of how active I am.
Ideate
I did a competitive analysis on two fitness apps, Samsung Health, and Finch. I chose SamsungHealthh due to its popularity and the default fitness app for Android users. Finch is an innovative self-care app that has a rating of 4.9 in Google Play and 5 stars in the Apple Store with over 300k reviews combined.
Both apps focus on users being able to take care of themselves on their own time.
Finch's simple UX and engaging UI attracts more positive reactions from users.
Most of the app features are free for users, paid features are not necessary for the app to function well.
Looking at different features of Samsung Health, Finch, and user interviews. I was able to determine what kind of features Bob would gain from using the Olive app. I created a mobile-first designand site map to address the features Bob would want in a mobile app. I created a task analysis to figure out how Bob can navigate to reach the tracking feature in that app.
Task Analysis
Site Map
Prototype
I sketched wireframes using pen and paper based on my sitemaps. I had some difficulty in figuring out where should some features go. I resolved this by using my competitive analysis as an inspiration. I added a tracking feature, different ways to add words, and the a way to practice words.
Alana can easily add words, track her progress, and change the language she is learning from the homepage. She can also add words by typing, drawing, voice recording, or pictures to increase the accessibility of the app. Alana can also add a customized definition to help her understand and learn a word. This would help her create a personalized word bank.
Test to Define
Using the low-fid wireframes, I conducted moderated remote testing on the navigation of the prototype. I tested users on four direct tasks and four scenario tasks. I wanted to test the current navigation of the app for efficiency and ease of use.
Compiling the answers from the user testing highlighted some issues when it comes to the navigation and ease of use for Birdio. I have prioritized which errors need more attention based on their severity. I used Jakob Nielsen’s error severity rating scale for this task. Results showed that users were unclear about where to find some features and their functions.
Define to Ideate
Using the result from the usability testing and recommendation, I started to brainstorm on possible solutions for some of the severe errors. I changed some wording on the features to help users understand the functions. I learned that more detailed instructions would help users understand the features of the app.
From the user testing and low-fid prototype, I created a mid-fid prototype with the improvements. Feel free to test some of the features of the app:
Changing Language
Adding a word
Playing Solo
Playing Multiplayer
Note: This is not a fully functional app, areas that are highlighted blue are the clickable areas. Stuck on a game page? “Settings” will bring you back to the homepage.
What’s next?
I feel Alana is able to utilize the features in the app to help her learn a new language or word. She can add words to her library, practice the words by herself or with other people, and track her progress.
Work on apps features
What games should be implemented?
How and what positive reinforcement to add?
Change some words to icons
Testing
Retest the new modified prototype navigation
Get more feedback on the app
Working on my first UX design project made me realize that just because I know the features and the button, it does not mean the other users do. I enjoyed doing the research and creating the wireframes during this project. I was able to improve creating labels, asking questions, and user navigation.
